How to Measure Human Resources Management

"By the turn of the century you will see three solutions to human resources management."

"Success in organizations depends on three abilities."

"Drucker's definition of effectiveness as producing the right thing in an efficient manner, will serve our purpose."

"The type of thinking that forms the basis for an HR department's vision is as follows."

"Every business depends on its customers for survival."

"If you cannot communicate your many worthwhile achievements, no one will ever know what you have done."

"Just like capital equipment, supplies, and energy, people have to be acquired."

"The problem is how do you judge the quality of a new hire at the time of hire?before the person starts working? "

"In today's more fluid and informal organizations job structures are changing."

"The real effectiveness of benefits management won't be found in efficiency ratios."

"What good is the HR department if it can only tell us what happened yesterday, not what might be coming tomorrow?"

"New hires are taught the company's and the department's language."

"ER staff act like a safety valve, always on hand to relieve some of the pressure that naturally builds up from friction within an organization."

"Perhaps if we examined labor relations from an objective perspective we might obtain some new insights."

"Either we tried to fit people to the job or the job to people or both simultaneously."

"Proficient is defined with one word: skilled. In order to become skilled you must have more than knowledge, you need to apply that information."

"With markets becoming more competitive, managers everywhere have no choice but to become more competitive, more productive and efficient if they want to survive."

"There are five underlying principles of performance measurement."

"If you ask HR people to justify their existence and prove their value, most of them won't be able to do it."