Patterns of High Performance

"We define high performance as producing results much better than expected both in individuals and in organizations."

"We begin the search for High Performance Patterns with a deceptively simple process. We ask people to comb their personal history for experiences when, in their own judgment, they performed extraordinarily well."

"Patterns describe individual uniqueness."

"When people start new projects their High Performance Patterns can help them decide how to move toward their goals most effectively, maximizing their opportunities for success."

"If managers compromise on the critical factors, they end up regretting it."

"People under the gun to produce quick results believe that they don't have time or cannot take the risk to follow their High Performance Pattern."

"One crucial principle is to respect someone's High Performance Pattern, no matter how bizarre it may seen, instead of trying to change it or suggesting that some other way of acting is better than what works for the person."

"One limitation of management literature is that it pays relatively little attention to improving the working relationships between pairs of people."

"The advantage of working with patterns is that we start by looking at what has worked for each person, and we celebrate his or her strengths by helping the person to do what he or she likes and does best."