The 2,000 Percent Solution

"Organizations develop their own mind-sets through rules, processes, and rituals, as well as the mind-sets of those who work in them."

"You need to challenge current methods."

"The bigger the idea, the more likely it will boggle the minds of those who are needed to bring the idea to fruition."

"One of the most serious causes of organizational errors comes from assuming that something is true that is not, never has been, and never will be true."

"Where are the places that executives and managers seldom visit?"

"Check first to see if your message is received and understood before going into action."

"High people counts slow things down."

"It is far easier to stand back and let others be innovative."

"Experts tell us that we will have to ask "why" a number of times?try five to ten times?before we will reach causes. "

"What you need to do is create data that can be used to statistically identify and connect causes and effects."

"The key to the future best practice probably lies in another industry."

"A common error is to overestimate the effectiveness of your organization."

"Theoretical best practice has to be a big stretch."

"It is critically important that you hedge your bets by simultaneously pursuing several paths so that you do not end up stuck if the single path you choose does not work."

"The make or break situation strengthens resolve."